About Splashtop downloads
We will start to deprecate the support for Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008 in phases over the second half of 2023.The number of endpoints running these operating systems accounts for a very small percentage of Splashtop endpoints, and this deprecation will enable us to further tighten up our infrastructure security and modernize our toolchain.August 2023Starting with version 3.6.0.0, which will be released around mid-August, new Splashtop software versions will no longer support Windows XP, Vista, Server 2003, and Server 2008 R1. Older releases of Splashtop software (e.g. version 3.5.8.0) will be kept available for the small number of users who still need to deploy to endpoints running these operating systems.June 2025We plan to completely phase out support for Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008 R1, meaning those endpoints will no longer be able to connect to the Splashtop infrastructure. Remote access will no longer be possible to those endpoints.For up-to-date list of our supported operating systems, please refer to our system requirements support article.The following downloads are the last versions supported on these OS:Business App: Splashtop Business 3.5.8.0SOS: Splashtop SOS 3.5.8.0 file can be located at the end of the article
Key features of the Splashtop downloads that are enabled through these drivers include:
- Splashtop Business 3. APK Download by Splashtop
- Splashtop Personal 2.9.0.2 APK Download by Splashtop
- Splashtop Personal 2.7.2.3 APK Download by Splashtop
- Download Splashtop Personal 3.5.8.1 - Splashtop Streamer
- Offizieller Splashtop Streamer Download - Splashtop
- Splashtop Streamer Download, Official Splashtop, Inc
- Splashtop Streamer Download, Oficial Splashtop, Inc
Directly send to the end user. 4. End user, upon receiving the reply from the technician, downloads the SOS app from the link and launches. For first-time launch, the end user is required to input the gateway address (qa-sos.test.splashtop.com in this demo) in the SOS interface. If you want to change the Gateway Address for subsequent SOS runs, the gateway address can be changed at SOS Settings > Gateway Address… When the SOS is ready to be connected, the interface shows “Ready for connection” in green. 5. Technician can now remote into the end user’s computer via SOS by clicking Connect button. Splashtop On-Prem client app will be launched and automatically logged in with remembered credentials and start connecting to the SOS.With a remote connection to the end user’s computer, it would be much convenient and efficient for the technician to troubleshoot and solve the problem.6. The download link and SOS code will be valid for 7 days, and the SOS code is reusable, which means the SOS application can be closed and launched again, with the same SOS code retained. When the support case is closed, the Technician clicks “Close the support case”, and that would retire the SOS code manually. Remote session logs, including file transfer history, are inserted into a reply of the ticket which can be saved as a private or public note.Important Note1. A valid SSL certificate from CA must be installed on the Splashtop Gateway. How to import a certificate on Splashtop Gateway, please refer to Manage SSL certificate2. The Splashtop Account for the technician must be entitled with privilege to use SOS. It can be enabled from Splashtop Gateway > Management > Users > click Gear Button > Enable SOS.
