About Star2Star
Polycom® RealPresence Trio™ 8800Quick User GuideThis guide covers the basic features and operation of thePolycom RealPresence Trio 8800 conference telephone.For more detailed information including a video tutorial,please visit the Star2Star Knowledge Base atknowledge.star2star.comFor a brief video overview of the Star2Star System, visit 2017, Star2Star Communications, LLC and Polycom, Inc.Polycom is a registered trademark and RealPresence Trio is a trademark of Polycom, Inc.Star2Star is a registered trademark of Star2Star Communications, LLC.Revised 10-27-17®1.Touchscreen Select items and navigate menus onthe touch-sensitive screen.2.NFC (Near Field Communication) Enables easyconnection to Bluetooth-capable mobile phone ortablet.3.USB Port Enables connection to USB flash drive orconnection to a computer via USB cable.4.Device Port Connects to a mobile or tablet deviceusing a USB device cord.5.Speaker and Microphones Provides audio for theringer and speakerphone and sends your audio tothe far-end.6.Mute Key Mute the microphones during calls andconferences. The key glows red when activated.7.Volume Keys Adjusts the volume of the audio fromthe speakerphone and ringer.To Place A Call:Do one of the following:•From the Home screen, tap Place a Call, enter thephone number and tap•From the Home screen, tap a Favorite.•From the Home screen, tap Contacts, select a direc-tory, select a contact and tap Dial.•From the Home screen, tap Recent Calls and selecta contact. The contact is dialed automatically.Answering or Declining Incoming CallsWhen a call comes in, you will hear a ring tone (unless the ringvolume is set to zero), and the phone will display answer anddecline icons:To answer the call, touch the green answer icon. To decline thecall, touch the red decline icon.Declined calls will be sent to the extension's Find-Me / Follow-Mepath or to voicemail, depending on the extension's settings.The In-Call DisplayWhen the phone is engaged in a call, you will see the in-callmenu screen:MuteAddHoldTransferBlind TransferYou can perform several actions from this screen by touching theicons:1.Create a multi-party conference call2.Mute the microphone3.Hang up the call4.Place the call on hold5.Perform an attended transfer to another telephone6.Use the dialpad to enter DTMF tones7.Perform a blind transfer to another telephoneEnding a Call:To end an active call, press the red hang up icon.To end a call that has been placed on hold, tap the resumeicon, and then tap the hang up icon.Hang UpDialpad
Key features of the Star2Star that are enabled through these drivers include:
- Star2Star Text Messaging on the App Store
- Your Star2Star extension - TCC Telecom
- Download Visio Stencils for Star2Star Communications
- Star2Star Pricing, Alternatives More 2025
- Star2Star Framework - Should I Remove It?
- Star2Star support TPC Communications LLC
- Star2Star Communications Apps on the App Store
