About Download clearcontext professional
Workaround at this time. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm Meetings either... by bmasella » Fri Jun 01, 2007 10:50 am Same would hold true for Outlook/Exchange scheduled meetings...IPM.Schedule.Meeting.Resp.TentSo the solution is to manually drag these where I want them to be? It looks like the TOPIC was assigned when I select it from the pulldown list. bmasella Posts: 25Joined: Wed May 30, 2007 3:56 pm by brad » Fri Jun 01, 2007 12:11 pm IMS is configured to recognize most standard Outlook Message classes. This includes appointment requests and responses. You can act on any message class that IMS recognizes.Since IPM.NOTE.RIGHTFAX is not a known message class, IMS is unable to act on it. We must limit the message classes in this way to ensure that IMS does not run into issues when trying to act on non-standard item that may be missing information required to process it. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm Future - User defined list of message classes to process? by mwkoehler » Tue Jun 05, 2007 10:08 am I have noticed this issue with Unified Messaging systems. To my view the voice mail attachment is as much a part of a Topic as emails so I wish to file them the same way. I understand why you limit to known messages classes, but I think it would be very helpful to allow users to add the non-standard messages classes that they use. mwkoehler Posts: 59Joined: Mon Nov 28, 2005 9:26 pm by brad » Tue Jun 05, 2007 11:32 am I have added your request to test and add unified message classes to our recognized list. Unfortunately, we can't allow user addition of untested message classes for stability/functionality reasons. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm Return to ClearContext Professional Features & Support Difficulty Assigning Projects by Clareman » Mon Jul 26, 2010 6:19 am 6 Replies 4132 Views Last post by ClearContext Support Wed Jul 28, 2010 7:22 am ClearContext Professional Features & Support replying to a message and assigning a topic by chinacry » Fri Nov 14, 2008 3:46 am 1 Replies 2555 Views Last post by Scott - CC Support Fri Nov 14, 2008 10:02 am ClearContext Professional Features & Support Clear Context assigning topic to wrong Message Thread by troyg » Mon Nov 02, 2009 11:40 pm 3 Replies 4273 Views Last post by Scott - CC Support Tue Nov 03, 2009 1:45 am ClearContext Professional Features & Support Changing topic and filing thread does not move older message by HerbCSO » Wed Jun 10, 2009 7:38 am 4 Replies 4098 Views Last post by HerbCSO
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Moderator: ClearContext Support How to uninstall and reinstall CC Hi,Am using the CC IMS trial (v3.05 I think) and for some reason it simply stopped working today.I thought I would uninstall and reinstall but I have been unable to completely uninstall.After going through the uninstall process I still have a menu item in OL titled Clear Context but it has no active menu items. When I click it does nothing at all.I have tried to reinstall CC but it goes through the install process but I still end up with the same result - ie an inactive CC menu and no add-in functionality.How do I totally remove CC so that I can start all over again?FYI am using OL2007 (TRB2) on XP SP2.Appreciate any ideas.cheers,Mal malEvans Posts: 3Joined: Mon Dec 04, 2006 9:14 pm by brad » Tue Dec 05, 2006 10:10 am After you install, try this from our FAQ. Does this resolve the issue? If not, send me a note at support at clearcontext dot com referencing this thread and I'll send you further things to try offline.Thanks. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm by charlesburt » Wed Dec 06, 2006 9:05 am Mal,I am having similar difficulties, but have found no resolution for this.Hopefully Brad can help both of us!Best,-Chuck charlesburt Posts: 4Joined: Mon Dec 04, 2006 9:35 am by brad » Wed Dec 06, 2006 10:13 am Charles:I think these are two different issues.Mal:I didn't hear back from you, but if you are still seeing the issue please send a screen print depicting the problem to me at support at clearcontext dot com.Thanks. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm by malEvans » Wed Dec 06, 2006 4:59 pm Hi Brad,I did reply but seems you did not receive the email.Will resend.In any case my email is mal at evanet dot com dot aucheers malEvans Posts: 3Joined: Mon Dec 04, 2006 9:14 pm by malEvans » Wed Dec 06, 2006 5:17 pm Brad,In case you don't receive my email I have put up a page at comments and screencap vid so you can see what is occurring.Appreciate your advice.cheersmal malEvans Posts: 3Joined: Mon Dec 04, 2006 9:14 pm by brad » Wed Dec 06, 2006 6:20 pm I sent a potential fix via email. Please let me know if it helps. Thanks. Brad Meador brad Posts: 2161Joined: Wed Jun 16, 2004 5:35 pm Return to ClearContext Professional Features & Support Need uninstall info (Cannot uninstall via Control Panel) by Tiggr » Mon Jan 28, 2008 7:34 am 6 Replies 7869 Views Last post by Tiggr Tue Jan 29, 2008 6:33 am ClearContext Professional Features & Support Need
